The Department of Homeland Security DHS seems on the back foot after receiving thousands of complaints from the travelers, for unnecessarily molestation, denied boarding of travelers at U.S airports and other transportation hubs.
Therefore, now DHS is planning to launch a new Traveler Redress Inquiry Program (TRIP), aiming at providing passengers with the facility to rectify their misidentification registered in DHS. The plan is expected to materialize by Feb.20.
Michael Chertoff, Homeland Security secretary is quoted as saying:
This collection serves to distinguish individuals from an actual individual on any watch list used by DHS, and it helps streamline and expedite future check-in or border crossing experiences.
Michael added:
DHS TRIP will offer the legitimate traveler a clearly-defined process through which to report travel-related discrepancies thus improving the traveler experience overall.
The National Business Travel Association has welcomed the announcement of DHS saying that its demand to simplified the redress processes has finally been recognized by DHS officials and commends the agency for moving forward with the vision for travel security the Departments of State and Homeland Security outlined early last year.
The DHS move has come at the time when Transportation Security Administration (TSA) has announced that it will review the so-called “no-fly” list (terrorist watch lists), for the convenience of travelers those are mistakenly misidentified at security checks.
These are indeed good initiatives that would not only reduce the unnecessary hassle, which travelers face but will also mould the ways of business travelers moving to Europe for better business outcomes.
Via: Btnmag
